Responsibilities:
Manage sales performance and develop sales strategies aligned with the company’s goals, while continuously monitoring and evaluating the team’s performance to ensure revenue targets are achieved. Oversee more than one project depending on the size and complexity assigned.
Develop and design sales packages and commercial proposals that align with market needs and target customers, as well as explore new revenue channels to enhance competitiveness and expand the company’s customer base.
Expand the customer base and manage strategic relationships (Key Account Management & Business Development) to drive long-term sales growth and create new business opportunities.
Lead, supervise, and develop the sales team to ensure effective performance and achievement of company objectives by promoting teamwork, coaching, performance tracking, and continuous improvement to strengthen team professionalism and competitiveness.
Conduct competitor analysis and engage with relevant organizations, associations, and agencies involved in events, both domestically and internationally.
Prepare various reports such as sales reports, competitor analysis reports, monthly performance reports, and other event-related reports.
Perform other duties as assigned by supervisors.
Qualifications:
Bachelor's degree or higher in any related fields.
At least 5-7 years of direct experience in sales specialized in event/exhibition/trade show service industry.
Knowledgeable in Social Media/ Digital Channels.
Strong leadership skill, able to provide necessary guidance and consultation to sales team members.
Service minded, dynamic with high level of initiative and creativity, able to work under pressure.
Good command of English both verbal and written.
Good interpersonal and coordinating skills.
Highly responsible, patient and able to meet with strict deadlines.
Able to travel upcountry/ abroad.
Having own car and License.
B2B exhibition sales experience advantageous.
Plan, supervise, and provide guidance to the Customer Relations team in welcoming customers and delivering accurate information and assistance.
Handle complex inquiries and special cases that are beyond the scope of general customer service staff.
Oversee telephone response services and develop standardized procedures for providing information to customers.
Coordinate with internal departments to ensure smooth communication, accurate information flow, and effective customer service activities.
Prepare reports, analyze customer service issues, and propose improvement strategies to enhance the overall quality of customer relations services.
Responsibilities:
Qualifications:
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