• Plan, supervise, and provide guidance to the Customer Relations team in welcoming customers and delivering accurate information and assistance.

  • Handle complex inquiries and special cases that are beyond the scope of general customer service staff.

  • Oversee telephone response services and develop standardized procedures for providing information to customers.

  • Coordinate with internal departments to ensure smooth communication, accurate information flow, and effective customer service activities.

  • Prepare reports, analyze customer service issues, and propose improvement strategies to enhance the overall quality of customer relations services.

Responsibilities:

  • Sales of Queen Sirikit National Convention Center in various industry. Handle products Venue or booth construction or catering or exhibition (Base on your personalities and experienced)
  • Be a part of sales team to generate sales revenue and new customers in order to achieve company’s sales target
  • Performing all sales activities and related tasks as assigned
  • Maintaining relationship with customers

Qualifications:

  • Male / Female, Thai Nationality ONLY
  • Bachelor’s Degree in any fields
  • At least 1-3 years experience in sales (Hotel, Hospitality, Event, or Catering industries)
  • Can communicate in English (Good command in English will be an advantage)
  • Good presentation and Negotiation skill
  • Computer literate in Microsoft Word, Excel, PowerPoint, Internet and e-mail
  • Having own car and driving license
Responsibilities:
  • Handle and present event & exhibition sales both local and international to customers and ensure customers’ satisfaction.
  • Building and maintaining relationships with existing customers and seeking new sales channels and sales opportunities to expand the customer base.
  • Approach customers by telephone call, email or sales visit to discuss on project management
  • Able to estimate appropriate budget and timeline of organizers and exhibitors.
  • Coordinating with pre-sales to prepare proposals to match with customer requirements.
Qualifications:
  • Bachelor's degree in related fields.
  • At least 1-3 years of experience in Sales Executive (B2B in any industries).
  • Background experience of Exhibition, Event, or Venue management project will be advantage.
  • Good command of English both verbal and written.
  • Good interpersonal and coordinating skills.
  • Highly responsible, patient and able to meet with strict deadlines.

Responsibilities:

  1. Coordinate with related departments to lead projects successfully.
  2. Focus on the company’s success such as client’s satisfaction, sales and revenue opportunity, and etc.
  3. Do the project’s update presentation to the clients, related organizations, and manager.
  4. Carry out the administration of projects such as coordinating, supervising and monitoring suppliers, and etc.
  5. Execute researching and analyzing of data as required.

Qualifications:

  • At least 2 years of experience in event of conference and exhibition management.
  • Working skill in operation and marketing or have experience in event of conference and exhibition fields will be advantage.
  • Excellent in English (speaking/ reading/ writing).
  • Good interpersonal and coordinating skills.

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